FreightWaves hosted an hour-long conversation with Trucker Tools and its customers about its Smart Capacity product, which launched in 2017. The webinar, titled Capacity Management 2.0, featured a speaker panel which included Prasad Gollapalli, Founder/CEO of Trucker Tools, Tom Curee, VP of Logistics at Kingsgate Logistics, and Diana Bullington, IT Director at Syfan Logistics. The panel discussed how new disruptive technology like Smart Capacity can enable freight brokers to drive new productivity while cutting costs and increasing profits.
Prasad Gollapalli spoke about the current state of the trucking industry, focusing on the major inefficiencies facing brokers. The first inefficiency was “one load wonders”: drivers who leave a broker’s platform after only making one shipment. The next problem was that multiple sources of information in the freight market prevent accurate and real-time data from being accessed by brokers. The final inefficiency was that brokers will often be forced to make many calls to cover a load, often thirty to forty. Prasad goes on to address the various tools and methods Smart Capacity’s Dashboard uses to rectify each inefficiency.
Tom Curee and Diana Bullington explained how Smart Capacity has benefited their businesses. Bullington talked about how having new technology is enabling Syfan Logistics to attract new talent for the freight industry. “To make people want to work for a logistics company, we have to be on the cutting edge of technology—otherwise they don’t want to come to work for us.” Tom Curee said that Smart Capacity is needed to address the market inefficiency of matching shippers with carriers: “Imagine going through the process to buy a new car every time you need to drive to work.”
Trucker Tools LLC, which provides Smart Capacity, a shipment visibility, carrier capacity management and predictive freight-matching solution for the transportation industry, announced today it has been recognized as a Representative Vendor in Gartner's November 2018 Market Guide for Real-Time Visibility Providers.
According to the report, authored by Bart DeMuynck and Christian Titze, VP Analysts at Gartner, "Commercial customers and consumers continue to have increased demands about real-time visibility of their orders and shipments... A lack of visibility creates internal and external inefficiencies in warehousing, fleet, yard and transportation operations both inbound and outbound, and leads to an increase in transportation costs... With the shortage of carrier capacity, shippers that can create efficiencies with increased visibility become the "shipper of choice." Those that cannot, continue to struggle with securing capacity and with contracted carriers accepting their tenders."
"The capacity crunch and the increasing pressure on businesses and their freight brokers to rein in transportation costs have accelerated the need for real-time, highly accurate visibility into truck capacity, as well as reliable, continually updated information on shipments in transit," said Prasad Gollapalli, founder and CEO of Trucker Tools.
It would seem that with all the progress being made in location technologies through GPS, satellites and other tools that keeping track of where a truck or some other asset is wouldn't be a big deal.
Diana Bullington is the IT director at Syfan Logistics, a 40-year old transportation management company with extensive freight brokerage services located near Atlanta. She has found that what most technology suppliers were offering her was location services based on geofencing, which is a service that provides location data based on proximity to cell towers or other key points. But Bullington said such location data could be off by a significant difference – as much as a 30-mile radius - and that would have an impact on Syfan's ability to tell a customer with accuracy when the truck was going to arrive.
Geofencing had its limitations. As Bullington said, if you're hauling freight inside a traffic-choked metropolitan area like Atlanta, a geofencing-based app that shows location within a 30-mile radius could mean the difference between being on the south side of Atlanta and the north side. Trying to get from one to the other could take an hour or more, too imprecise for the demands of customers.
Two software companies’ plans show how machine learning — often relegated to pie-in-the-sky logistics discussions — has immediate applications allowing US truck brokers to tap into latent sources of already-tight capacity. Machine learning tools are often touted as mechanisms to drive next-level benefits in freight movement, but current use cases are more feet-on-the-ground than head-in-the-cloud applications.
Natural language processing - The two software companies — Trucker Tools and Parade — have released new tools in recent weeks based on an offshoot of machine learning and artificial intelligence (AI) called natural language processing (NLP).
These tools essentially take information locked away in bulk emails and conversations and structure the information so it can be utilized more effectively by brokers to provide capacity to shippers. For instance, Trucker Tools earlier this autumn began performing such activities for its broker customers.
Enhanced “real-time heat map” feature enables brokers to compare aggregated market capacity graphically in a region, adjust broker resources to leverage opportunities, balance resources, fill gaps.
New productivity analysis tools provide insight into load coverage efficiency, allows brokers to measure and compare team productivity against market averages, “flex” and redirect resources from market to market to improve performance.
Functionality resides within Smart Capacity’s secure, private network, ensuring broker proprietary information is protected, and confidentiality maintained.
An unprecedented capacity crunch. Archaic processes badly in need of reinvention. New Uber-like technology entrants bent on cutting out the broker. The blurring of asset vs. non-asset providers. Seldom in the brokerage market’s history has there been a time of such massive upheaval—and opportunity.
How do brokers respond, transform and emerge on the other side as stronger competitive forces?
FreightWaves and Trucker Tools partnered for a webinar on Tuesday, September 25 to answer this question and provide brokers with the insights they need to move toward a successful future.
Read this article at Freightwaves Magazine
In the transportation industry, time is money. Trucker Tools uses their Smart Capacity system to eliminate stale or obsolete data in order to streamline the brokerage process, saving time and money every step of the way. As a part of Trucker Tools’ Smart Capacity freight-matching platform, the company has introduced new software designed to reduce manual work and ramp up the updating of real-time available truck capacity data. Smart Capacity can now automate emails from brokers—using artificial intelligence to scan emails, capture key data points, and update the app in real-time.
Read this article at Freightwaves Magazine
Automates handling of hundreds of emails brokers receive daily from carriers advertising available trucks
Employs sophisticated natural language processing, artificial intelligenceto “read” emails, capture key data points,continuously update in real-time available trucks in the Smart Capacity predictive freight-matching app
Eliminates hours brokers spend reading emails, keying data into systems; reduces stale, obsolete data.
Broker TMS platforms updated in real time with accurate, fresh capacity data via Trucker Tools integration APIs
Tech can survive in crowded niche by enabling brokers, not replacing them
Logistics technology provider Trucker Tools LLC has rolled out a digital load-matching platform for owner-operators and small fleet dispatchers, saying its platform differs from a crowded field of freight-matching apps because it is designed to enable brokers, not replace them.
The tool, called Smart Capacity for Truckers and Small Fleets, is targeted at those fleets with 10 trucks or fewer that haul about 80 percent of the country's freight.
The application mirrors much of the functionality in the firm's previous product, called Smart Capacity for Brokers, that is integrated with many transportation management system (TMS) software platforms and streamlines brokers' workloads by applying predictive freight-matching and capacity connectivity software.
Read this article at DCVelocity Magazine
Introduces Smart Capacity for Truckers; digital load-matching, capacity management for owner-operators, small fleets
Enhances GPS-based real-time load tracking, ETAs, document scanning features
Improves route planning, fuel optimization, other driver-focused smart-phone tools to save time, reduce waste, help drivers better manage their business
Mobile app downloaded by more than 500,000 truckers while Trucker Tools connected capacity network surpasses 100,000 active carriers
Leading 3PL streamlines truckload capacity management, improves shipment visibility, secures higher-quality loads for carrier partners through Trucker Tools predictive freight-matching tools, real-time load tracking
Trucker Tools LLC, which provides shipment visibility, carrier capacity management and predictive freight-matching solutions for the transportation industry, announced that Ryan Transportation Service, Inc., a leading North American third-party logistics (3PL) provider, has selected Trucker Tools for load matching, capacity planning and management and shipment visibility software services.
Founded in 1986, Overland Park, Kansas-based Ryan Transportation is a national 3PL firm providing a full range of supply chain, freight brokerage and transportation management services. With operations throughout North America, Ryan Transportation serves industries including food & beverage, chemical, building materials, construction, packaging and oil and gas.
Ryan Transportation is implementing two of Trucker Tools’ principal offerings: Smart Capacity and Load Track. With Smart Capacity, Ryan Transportation is implementing an advanced platform and functionality which provides predictive freight-matching processes and workflows, capacity management, accurate visibility into future available capacity and other broker-carrier collaboration features. Smart Capacity enables brokers to dramatically compress the time – and cost – to secure the optimal match of truck to load.
Read this article at GlobeNewswire Magazine
The freight-matching solutions provider will use the new funding to accelerate product development and implementation
Trucker Tools LLC has closed its Series A funding round, raising $4.4 million from existing investors. Prasad Gollapalli, founder and CEO of the Reston, Va.-based shipment visibility, capacity management and predictive freight-matching solutions provider, said the company will use the new funding to accelerate product development, bolster implementation resources and expand its sales and marketing efforts.
As part of these efforts, the company has created a formal customer advisory board that meets regularly to review and provide input on its product road map. Trucker Tools also plans to increase and accelerate integrations with leading transportation management system and enterprise resource planning system providers, Gollapalli said.
HighJump, a supply chain management software provider headquartered in Minneapolis, integrated Trucker Tools’ predictive freight-matching platform into its flagship TMS in June. Other supply chain software providers that have previously integrated the Trucker Tools Smart Capacity application into their TMS offering include McLeod Software’s PowerBroker, MercuryGate International, Tailwind Transportation Software for brokers and Strategy Live’s fleet management software.
Read this article at American Shipper Magazine
Round is fully subscribed from current investors; funds to be used to accelerate product development, bolster implementation resources, expand sales and marketing
Trucker Tools, LLC, which provides shipment visibility, carrier capacity management and predictive freight-matching solutions for the transportation industry, announced it has completed a Series A funding round, raising $4.4 million in additional capital to support product development and customer acquisition.
Trucker Tools also continues to see growing adoption of its mobile app for drivers. Launched in 2013, the mobile app has been downloaded by more than 500,000 truck drivers in North America.
The mobile app integrates with a smart phone’s GPS software to continually capture, in real time, precise location data, which is then transmitted over Trucker Tools’ confidential, secure network, and displayed in Smart Capacity’s load tracking and carrier management platform. The real-time, trusted capacity intelligence provided by the Smart Capacity platform helps brokers and carriers match loads with available trucks far more efficiently and reliably than past practice.
Read this article at GlobeNewswire Magazine
Cell phone service providers may soon pull the plug on a key data pipeline underpinning domestic visibility software, but most companies have switched to other location systems. Shippers need to ensure that their providers aren’t overly exposed to this cell phone triangulation data. US-based cell phone service providers are reconsidering how they share their data with third-party companies, potentially hampering freight transportation visibility solutions and drawing shippers’ attention to how such providers accrue data.
In mid-June, news outlets reported that three of the largest US mobile phone carriers — Verizon Wireless, AT&T, and T-Mobile — are deciding whether to provide network location data to a wide range of companies, including two that act as conduits to a range of freight visibility solutions providers.
Most of the visibility solutions providers, or other software companies whose products rely on location data, have either publicly downplayed the significance of the move, or told JOC.com they don’t rely much or at all on such data. Shippers using such tools would do well to query their service providers about those companies’ reliance on third-party location data, and plan accordingly if they do.
U.S. cellular network carriers announce they will stop sharing customer location data based on proximity to cell phone towers, some supply chain visibility vendors affected
Trucker Tools, LLC, in response to inquiries from customers and partners, confirmed today that last week’s decisions by the nation’s three biggest wireless network operators to stop selling cellphone customer location data through middlemen will not affect Trucker Tools products or services. Trucker Tools provides load tracking, shipment visibility and carrier management software services through its cloud-based Smart Capacity platform.
The Trucker Tools mobile driver app, launched in 2013, has been downloaded by more than 500,000 truck drivers in North America. The mobile app is integrated with Trucker Tools’ Smart Capacity carrier management and digital load-matching platform used by brokers and carriers to quickly and efficiently locate and secure optimal truckload shipments.
Trucker Tools obtains GPS location data directly through its own Trucker Tools mobile application on the smart phones of truck drivers. The mobile app integrates with the smart phone’s GPS software to continually capture, in real time, precise location data, which is then transmitted over Trucker Tools’ confidential, secure network, and displayed in the company’s load tracking and carrier management applications.
Read this article at GlobeNewswire Magazine