Trucker Tools’ digital freight matching and Book It Now® offer freight brokers and logistics providers faster, more efficient ways to locate and secure trucks, which is especially important in a competitive capacity environment like the current one. These ground-breaking technologies offer a clear pathway to greater efficiency and cost reductions by simplifying employee workflows and increasing the speed with which operations teams can cover loads. As Trinity Logistics’ President Sarah Ruffcorn said in a recent interview, Trucker Tools’ digital freight matching and Book It Now® are providing the company with opportunities to connect with and interact with carriers in new ways.
Trucker Tools’ digital freight matching and Book It Now® are providing the company with opportunities to connect with and interact with carriers in new ways.
Read on to learn how Trinity Logistics is using Trucker Tools’ digital freight matching marketplace and Book It Now® to reduce manual communications with carriers, increase operational efficiency and automate the load/truck booking process for all involved.
According to Ruffcorn, Trinity Logistics chose Trucker Tools’ digital freight matching platform over other freight management providers for several reasons. The first among these is the size of Trucker Tools’ carrier user base. At present, 1.2 million drivers have downloaded the Trucker Tools mobile app and more than 165,000 carriers use Trucker Tools’ free carrier software platform. Ruffcorn said that Trucker Tools’ ability to provide a comprehensive digital platform also was a factor.
Trinity Logistics uses Trucker Tools’ API to parse email messages from carriers into Trucker Tools’ digital freight matching platform. This allows Trinity Logistics’ team members to see the truck capacity information that carriers send to Trinity Logistics via email within Trucker Tools’ digital freight matching platform — with no manual data entry required. Thanks to a platform integration between Trinity Logistics’ proprietary transportation management system and Trucker Tools’ digital freight matching platform, team members also can view all truck capacity data directly in the TMS.
This allows Trinity Logistics’ team members to see the truck capacity information that carriers send to Trinity Logistics via email within Trucker Tools’ digital freight matching platform — with no manual data entry required.
Instead of using load boards, telephone calls and email messages to manually communicate with preferred carriers about available trucks, Trinity Logistics’ operations team can search for and view available capacity in seconds. Team members can search for capacity according to carrier name(s), lanes, dates, load type, weight and other factors from within Trinity’s TMS. Trucker Tools’ digital freight matching platform also gives Trinity Logistics’ preferred carriers the ability to view the 3PL’s available loads 24 hours/day and seven/days week via the Trucker Tools mobile app and/or free carrier platform.
Ruffcorn said that increasing the efficiency with which team members can locate truck capacity has allowed the company to divert staffing away from repetitive, manual tasks toward higher level tasks. These higher level tasks may include carrier development or expansion of the company’s customer base.
Ruffcorn sees Trucker Tools’ digital freight matching marketplace as benefiting Trinity Logistics’ operations and bottom line in ways that go beyond merely covering loads faster. Ruffcorn said that increasing the efficiency with which team members can locate truck capacity has allowed the company to divert staffing away from repetitive, manual tasks toward higher level tasks. These higher level tasks may include carrier development or expansion of the company’s customer base.
With the implementation of Trucker Tools’ Book It Now®, Trinity Logistics can offer carriers greater convenience and efficiency, while reducing the internal resources required to finalize bookings with carriers. When a driver or carrier dispatcher books one of Trinity Logistics’ Book It Now® loads via Trucker Tools’ free driver app or carrier platform, the appointment is automatically booked in the Trinity TMS. It’s a truly automated process that saves time for Trinity Logistics’ staff members and their carriers.
“Carriers are searching for loads and Book It Now® helps us meet them where they are,” said Ruffcorn. “We focus on making Trinity easy to do business with and the Trucker Tools platform helps us achieve that.”
“Carriers are searching for loads and Book It Now® helps us meet them where they are,” said Ruffcorn. “We focus on making Trinity easy to do business with and the Trucker Tools platform helps us achieve that.”
To learn more about how Trinity Logistics is leveraging Trucker Tools’ digital freight matching marketplace and Book It Now® to secure capacity faster and increase productivity, read “Trinity Logistics Raises the Bar on Operational Efficiency, Provides Convenient Options to Carriers with Trucker Tools’ Digital Freight Matching and Book It Now®“.